We, Help-with-essay.com, are committed to providing our customers with excellent service and products. In this regard, collecting of our customers’ personal and non-personal information is a necessary action.

Please mind that the privacy of our customers is of utmost importance for us. It is our responsibility to secure and respect the privacy of our website users.

Grounds for Personal Data collection and processing

To provide you with the service orderedWe need your contact information to provide you with the final work.    
To provide you with technical supportWe may need to see your personal data to help you with restore of your account.
To supply 24/7 communicationWe may need to connect with you regarding clarifications on order (if they occur).
To run the website effectivelyWe need to maintain our website’s performance indicators on a high level.
To manage your personal profileWe need to supervise and maintain the administrative and financial records of yours.
To perfect our websiteWe need your data for analytical and marketing purposes.
To keep our website secureWe need your data to create a protected sign-in process and protect our website from fraudulent activity.
To adhere to legal and regulatory liabilitiesWe need to fulfill our obligations stated in the contract made between you and our company.
To follow other legal purposes with your given consent.We need your personal data to provide outstanding customer service.

What kind of information do we collect?

  • Personal data: your name, email address, phone number, academic level, etc.
  • Billing data: information connected to your Credit card, PayPal account, or any other financial account.

Please mind that we do not store, inspect, and use your billing information.

  • Information from third parties involved in service delivery: anchor links and search terms that led you to our service, etc.
  • Non-identifying information: paper requirements, current product-related data, etc.
  • Cookies: IP, browser, and device data, etc.

For more information, please check our Cookie policy.

Cases for information disclosure

We may share your personal information with the third-parties, in case you give us your consent, for purposes like:

  • Auditing
  • Marketing
  • Payment processing
  • Fraud detection
  • Web analytics
  • Data management
  • Platform optimization
  • Business management (with subsidiaries only)
  • Legal reasons

We may also disclose your personal information if any reorganization or restructuring of our business occurs.

Your rights

You have the right to control your personal information on our website. They are the following:

Right to be informedYou may know the information in regards to personal data of yours that is being used by our website.
Right to accessYou may access your data through your profile on our website. However, you may also request a copy of your personal information via a portable data format.
Right to rectificationYou may request editing of your personal information if it is incorrect or has been changed.
Right to erasureYou may request the erasure of your data in the following cases: disapproval to the processing for Marketing purposespersonal data is unlawfully processedpersonal data of children is processedwithdrawn consent if no other legal foundation for the processing
Right to restrict processingYou may request the limitation of the data we use about you.
Right to data portabilityYou may obtain and reuse your personal information for any purposes across the Internet.
Right to objectYou may disapprove of processing your data even if it is based on legitimate grounds.
Rights related to automated decision making, including profilingYou may opt-out from activities that use your data with no human involvement.
California Privacy rights California’s “Shine the Light” lawCalifornia Consumer Privacy Act (“CCPA”)you may know what personal information is being collected about youyou may know whether your personal information is sold or disclosed and to whomyou may access your personal informationyou may request an organization to delete any personal information about yourselfyou may know the information in regards to what personal information has been shared with third parties

Please mind that we neither sell personal information nor discriminate against any individual for exercising his privacy rights of personal information.

Data storage

We process and store personal information of clients all over the globe using our Secure Socket Layer (SSL) system. Personal data of customers from the European Union (EU) and the European Economic Area (EEA) are protected under the General Data Protection Regulation (GDPR). The personal data of customers outside the EEA territory will be protected to a level that meets the EU requirements.

Your consent

Before we collect and process your data, we will ask your affirmative consent for specific activities. Mind that if you express your consent and, after some time, want to withdraw it, you may freely do so by contacting us at our email address. 

Children

Our service is run under the COPPA (Children Online Privacy Protection Act) standards, meaning that our customers need to be 13 years old and more, to order any of the services. Therefore, we ask our clients and visitors to our website to read and understand our Terms and Conditions. 

Policy updates

The last version updated – August 2020